Last updated: 20 March 2025
1. Introduction
Welcome to Swarneo. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.
2. Information We Collect
We may collect and process the following types of personal information:
- Personal details (name, email address, phone number, shipping/billing address)
- Payment information (credit/debit card details, Internet Banking, etc.)
- Order history and purchase details
- IP address, browser type, and device information
- Cookies and tracking technologies
3. How We Use Your Information
We use the collected data for the following purposes:
- To process and fulfill your orders
- To provide customer support and respond to inquiries
- To improve our website, products, and services
- To send promotional offers and newsletters (if subscribed)
- To comply with legal obligations
4. Data Protection & Security
We implement strict security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Payment transactions are encrypted and processed through secure gateways.
5. Sharing Your Information
We do not sell, trade, or rent your personal data to third parties. However, we may share information with:
- Shipping and delivery partners to fulfill orders
- Payment processors to complete transactions
- Legal authorities when required by law
6. Cookies & Tracking Technologies
We use cookies to enhance user experience and analyze website traffic. By using our website, you consent to the use of cookies. You can adjust your browser settings to manage cookie preferences.
7. Your Rights
You have the right to:
- Access, modify, or delete your personal data
- Opt out of marketing communications
- Request details about the data we collect
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at care@swarneo.com.